7g77 Privacy Policy

1. Introduction

7g77 ("we", "our", "us") is committed to protecting the privacy and personal data of every player who visits or registers on our platform at https://7g77.bar. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and stored, and your rights in relation to that information. By accessing or using 7g77, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy.

This policy applies to all residents of Bangladesh and any other jurisdiction who use our services. We handle your data with the highest level of care and apply appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

2. Information We Collect

We collect two broad categories of information: information you provide directly to us, and information gathered automatically when you use our platform.

Information You Provide

• Full name, date of birth, and national identity or passport details (required for account verification and age checks — you must be 21 or older to use our services).
• Contact details including your email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Financial information required to process deposits and withdrawals, such as your bKash, Nagad, or Rocket mobile wallet number; Visa or Mastercard details; or Dutch-Bangla Bank, BRAC Bank, City Bank, or other bank account references.
• Communications you send to our support team, including chat logs, emails, and feedback submissions.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system version, browser type and version, and screen resolution.
• Usage data: pages visited, buttons clicked, session duration, game history, betting activity, and navigation path through the platform.
• Cookie data and similar tracking technologies that help us recognize your preferences and improve your browsing experience on 7g77.

3. How We Use Your Information

We process your personal data solely for legitimate operational, legal, and service improvement purposes. Specifically, we use your information to:

• Create and manage your 7g77 account, verify your identity, and confirm that you meet our 21+ age requirement.
• Process your financial transactions, including deposits via bKash, Nagad, Rocket, and Upay, as well as withdrawals and bonus payouts.
• Provide customer support, respond to your queries, and resolve disputes in a fair and timely manner.
• Comply with applicable anti-fraud, anti-money laundering, and responsible gaming obligations, including monitoring for unusual patterns and enforcing self-exclusion requests.
• Send you relevant communications such as account notifications, promotional offers, and platform updates — but only where you have given your explicit consent to receive them.

4. Cookies and Tracking Technologies

7g77 uses cookies — small text files placed on your device — to maintain your session, remember your preferences, and analyze how our platform is used. Cookies help us ensure a smooth and secure experience every time you log in from Dhaka, Chittagong, or anywhere in Bangladesh.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on the platform. We do not use cookies to collect sensitive personal or financial information outside of what is described in this policy.

5. Data Sharing and Third Parties

7g77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may, however, share your information with carefully selected service providers and partners who assist us in operating the platform, under strict contractual data-protection agreements. Categories of recipients include:

• Payment processors and financial service partners (e.g., bKash, Nagad, Rocket, Visa, Mastercard) — only to the extent required to execute your requested transactions.
• Identity verification and Know Your Customer (KYC) service providers who help us confirm the accuracy of the information you have submitted.
• Fraud prevention, security analytics, and responsible gaming compliance tools that protect both you and the platform from harmful activity.

In all cases, these third parties are authorized to use your data solely for the purpose for which it was shared and are required to handle it with the same level of care and confidentiality that 7g77 applies. We will also disclose your data if required to do so by applicable law, court order, or regulatory authority.

6. Data Security

Protecting your data is a top priority at 7g77. We deploy industry-standard security measures across the entire platform to ensure your personal and financial information remains safe at all times.

Encryption in Transit and at Rest

All data exchanged between your device and our servers is protected using SSL/TLS encryption. Sensitive data stored in our systems — including your payment details and identity documents — is encrypted at rest using modern cryptographic standards.

Access Controls

Access to personal data within our organization is strictly limited to personnel who need it to perform their job functions. All staff who handle personal data undergo regular data-protection training and are bound by confidentiality obligations.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. The specific retention periods we apply are:

• Account data (name, email, identity documents): retained for the lifetime of your account and for a minimum of five (5) years after account closure, in accordance with anti-money laundering requirements.
• Transaction records: retained for a minimum of five (5) years from the date of each transaction, as required for financial compliance purposes.
• Support communications: retained for up to three (3) years from the date of the interaction to allow for dispute resolution.
• Marketing preferences and consent records: retained until you withdraw your consent or request deletion, and for a reasonable period thereafter as evidence of prior consent.

8. Your Rights and Choices

As a user of 7g77, you have meaningful rights with respect to your personal data. You may exercise any of the following rights by contacting our support team at [email protected]: the right to access a copy of the personal data we hold about you; the right to request correction of inaccurate or incomplete information; the right to request deletion of your data where we no longer have a legal basis to retain it; the right to object to or restrict the processing of your data in certain circumstances; and the right to withdraw consent for marketing communications at any time.

We will respond to all verified requests within a reasonable timeframe. In some cases, we may be required to retain certain data despite a deletion request due to legal obligations. Where this applies, we will inform you of the reason clearly and in writing.

9. Children and Minors

7g77 is strictly an adult platform. Our services are only available to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor in your care has accessed or registered on our platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

• We use date-of-birth verification at the point of registration and may request additional documentary evidence of age as part of our KYC process to reinforce this protection.
• Any account found to belong to a person under the age of 21 will be suspended immediately and all associated funds will be handled in accordance with our Terms and Conditions.
• Our platform uses technical safeguards, including age-gate screens, to minimize the risk of underage access. However, parental controls and supervision remain the first line of defense.
• We encourage parents and guardians of young people in Bangladesh to use available parental control software to restrict access to online gambling platforms.

10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you directly via email or an in-platform notification.

Your continued use of 7g77 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your data.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable laws. 7g77 operates as a safe and reliable platform committed to fair play and the responsible handling of personal data. Any disputes arising out of or in connection with this Privacy Policy shall be addressed through our internal dispute resolution process in the first instance.

Players accessing 7g77 from Bangladesh acknowledge that they are responsible for ensuring their use of the platform complies with their local laws and regulations. 7g77 makes no warranties regarding the legality of its services in any particular jurisdiction beyond what is disclosed in its Terms and Conditions.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7g77 handles your personal data, please do not hesitate to reach out to our dedicated privacy and support team. We are available 24/7 to assist players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.